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Notes/Domino 8 Forum

Notes/Domino 8 Forum

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Subject: Domino Windows Service Crash
Feedback Type: Problem
Product Area: Domino Server
Technical Area: Crash
Platform: Windows 2003 server
Release: 8.0.1
Reproducible: Intermittent

Recently the lotus domino service in one of our server crashed periodically.

From the nsd file, we found that the service always crashed at the same point when executing "nnotes.LScBuiltIn::FullTrim+494"

May I know what could it be the possible problem causing this?

Please find the error extracted from the nsd below,


Domino Version : Release 8.0.1 (32-bit server)


############################################################
### FATAL THREAD 1/15 [ nAMgr: 189c: 0df8]
### FP=0x0012e8c8, PC=0x60afd0fe, SP=0x0012e880
### stkbase=00130000, total stksize=98304, used stksize=6016
### EAX=0x00000000, EBX=0x000000f8, ECX=0x00000000, EDX=0x00000000
### ESI=0x76ea9f14, EDI=0x76ea9f20, CS=0x0000001b, SS=0x00000023
### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00210297
Exception code: c0000005 (ACCESS_VIOLATION)
############################################################
@[ 1] 0x60afd0fe nnotes.LScBuiltIn::FullTrim+494 (7ecace2c,af9be0,4089,7ecacaf8)
@[ 2] 0x600dec78 nnotes.LSsThread::OP_BUILTIN+216 (60afcf10,81,1,2)
@[ 3] 0x6002011c nnotes.LSsThread::NRun+204 (7ecacaf8,0,6b0d414,0)
@[ 4] 0x60021ed6 nnotes.LSsThread::Run+182 (7ecacaf8,12e9b4,60ad03c6,af9be0)
@[ 5] 0x600a8d2d nnotes.LSsInstance::Resume+29 (af9be0,6b0d414,12e9e0,60ad0078)
@[ 6] 0x60ad03c6 nnotes.LSIThread::Run+86 (6b0d414,15180,1,6b0d414)
@[ 7] 0x60ad0078 nnotes.LSIThread::RunInternal+72 (120002,15180,2e5692,482578d9)
@[ 8] 0x60ad02ec nnotes.LSIThread::RunToCompletion+332 (6b0d414,15180,1,6b09154)
@[ 9] 0x60acbb7f nnotes.CLSIDocument::RunScript+639 (6b09314,41,1,60baeb45)
@[10] 0x605f23a5 nnotes.CRawActionLotusScript::Run+565 (2a48,6af3994,0,12ee2c)
@[11] 0x605ee88a nnotes.CRawAction::Run+58 (0,12f924,0,12ee58)
@[12] 0x605ef49d nnotes.CRawAction::Execute+221 (6b09234,0,12f62c,605ec816)
@[13] 0x605e77e6 nnotes.CAssistant::RunAlone+22 (6b0a014,12f924,6b0cf14,6b0a014)
@[14] 0x605ec816 nnotes.CAssistant::Run+3590 (6b0a014,12f9a4,12fb70,12fb68)
@[15] 0x631343e3 namgrdll.RunTask@32+2051 (1,58a,0,0,0,0,0,0)
@[16] 0x6313470f namgrdll.ProcessRunMessage@4+63 (12fb68)
@[17] 0x63134791 namgrdll.ProcessMessage@4+33 (12fb68)
@[18] 0x63134955 namgrdll.ExecutiveMain@4+261 (0)
@[19] 0x63139695 namgrdll.AddInMain@12+309 (400000,3,af5414)
@[20] 0x0040102f nAMgr.NotesMain@8+47 (3,400000)
@[21] 0x00401164 nAMgr.notes_main+212 (0,0)
@[22] 0x00401056 nAMgr.main+22 (3,b61fa8)
@[23] 0x0040133d nAMgr.mainCRTStartup+323 (0,0)
[24] 0x77e6f23b kernel32.ProcessIdToSessionId+521 (4011fa,0)


Thank you very much.


Feedback number WEBB8K6AXX created by ~Cheryl Umboosigenings on 07/27/2011


Domino Windows Service Crash (~Cheryl Umboosi... 27.Jul.11)
. . May be because of Agent Manager (~Denise Retumip... 27.Jul.11)
. . . . Thanks.. Will try that (~Cheryl Umboosi... 28.Jul.11)
. . looks like an agent is crashing it (~Phil Nonhipige... 28.Jul.11)




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